Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or use our services
• Upload pitch deck files for analysis
• Subscribe to our newsletter
• Contact us for support
• Provide feedback or report bugs

2. How We Use Your Information

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We use the information we collect to:

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure cloud infrastructure through Supabase

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Unsubscribe: Opt out of marketing communications at any time
• Provide, maintain, and improve our AI-powered pitch deck analysis services

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. This includes:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Performance cookies to optimize our services

You can control cookie preferences through your browser settings.

• Process and analyze your uploaded pitch deck files

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Pitch deck files and analysis results are retained according to your account settings and applicable legal requirements.

• Generate personalized feedback and recommendations

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

• Send you newsletters and updates (with your consent)

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

• Respond to your comments, questions, and customer service requests

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

• Monitor and analyze usage patterns to improve our services

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: privacy@eraise.io
• General Contact: hello@eraise.io